IMPORTANT ACCESSIBILITY FEATURES THROUGHOUT OUR WEBSITE AND HOTEL

Our goal is to provide hospitality to all people who travel to the Florida Keys. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.

We want everyone who visits our website to feel welcome and find the experience rewarding.

If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

To help us make the Website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. Our goal is to make web content more accessible for people with disabilities, and user friendly for everyone.

We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

LET US KNOW IF YOU HAVE ANY QUESTIONS

If you enjoyed using our website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

ADDRESSING SPECIAL NEEDS

We want to make sure that our hotel meets all your needs. This page provides information about the accessibility of our hotel’s common areas as well as other accessibility features at this hotel. To find more details about the accessibility features of individual guest rooms, enter your travel dates into the Book this Hotel module and select “View Rates” to proceed to the Rooms and Rates page.

HOTEL AREAS THAT ARE ACCESSIBLE

  • Public Entrance
  • Designated Guest Rooms
  • Registration Desk
  • Restaurant
  • All three of the hotel pools

HOTEL AREAS WITH ACCESSIBLE ROUTES FROM AN ACCESSIBLE PUBLIC ENTRANCE

  • Registration Desk
  • Accessible Guest Rooms
  • Restaurant
  • Paved walkways to access property including dock, pool, parking lot & rooms
  • Front desk has accessible desk for wheel chair and is wheel chair friendly
  • Pool decks at all three hotel pools are accessible by wheelchair.
  • each pool has a lift to provide access into the pool water.

ADDITIONAL ACCESSIBILITY FEATURES

  • Accessible guest rooms with mobility features have doorways that provide 32” of clear width.
  • All guest room televisions have closed captioning or closed captioning decoders are provided.
  • Accessible vehicles can be accommodated.

DESIGNATED ACCESSIBLE GUEST ROOMS INCLUDE

PREMIUM WATERFRONT ROOM WITH KING BED, KITCHENETTE & COVERED PORCH/BALCONY (ACCESSIBLE)

  • Elevator access
  • Room as well as bathroom is wheelchair accessible
  • Grab bars in the bathroom
  • Shower seat & Roll in shower
  • Lowered kitchen and bathroom counters
Check Availability

PREMIUM WATERFRONT ROOM WITH KING BED & COVERED PORCH/BALCONY (ACCESSIBLE)

  • Elevator access
  • Room as well as bathroom is wheelchair accessible
  • Grab bars in the bathroom
  • Shower seat & Roll in shower
  • Lowered kitchen and bathroom counters
Check Availability

ISLAND VIEW STUDIO OFF THE MAIN PROPERTY (ACCESSIBLE)

  • Elevator access
  • Room as well as bathroom is wheelchair accessible
  • Grab bar in bathroom
  • Lowered kitchen and bathroom cabinets
Check Availability

WATERFRONT DELUXE ROOM WITH KING BED (ACCESSIBLE)

  • Has Private Accessible Elevator/Lift
  • Room as well as bathroom is wheelchair accessible
  • Has grab rails in the bathroom
Check Availability

CANAL VIEW 3 BEDROOM 3 BATHROOM TOWNHOME (ACCESSIBLE)

  • Wheel chair lift to first floor
  • 1st floor is completely wheel chair accessible
  • Roll in shower
  • Kitchen is accessible but cabinets not at wheelchair height
Check Availability

ADDITIONAL ACCESSIBILITY INFORMATION

  • Town House property is paved and wheelchair accessible including to the pool and dock.
  • Dockside property
    • Paved walkways
    • Pool has a chair lift to access water
    • Elevator access
    • Property is completely wheel chair accessible
  • Upon request for all rooms
    • Smoke detector for hearing impaired
    • Hearing and sight impaired kit
    • Visual Alert system
    • Door knock transmitter
    • Clarity professional bed shaker
    • Portable telephone amplifier
    • Shower chair